Terms & Conditions

Last updated: 1 September 2026

This website and the Gaumitra mobile/web application ("Gaumitra", "we", "us", "our") are owned and operated by IMPACTGRID TECHNOLOGIES PRIVATE LIMITED (CIN U88900MH2025PTC454485, GSTIN 27AAICI3670B1ZQ), with its registered office at 402, Giri Heaven CHS, Next to GiriRaj Tower, Hariniwas Circle, Lal Bahadur Shastri Marg, Naupada, Thane, Maharashtra 400602. By using Gaumitra or placing an order, you agree to the terms below.

1. Nature of the service — a purchase, not a donation

Gaumitra is a purchase of a service, not a donation. You buy fresh green fodder ("gograsa") for the cows at a goshala (cow shelter) you choose, and we arrange for it to be prepared and delivered to that goshala on your behalf. A GST invoice is issued for every order.

2. Plans & pricing

What you buy — a fodder plan, a GoSeva gift card, or a fodder order by weight — and its price are shown on the website or in the app before you pay. Multi-day plans deliver for the full plan period. Prices shown include applicable taxes unless the order summary lists GST separately. Prices may change; the price shown at checkout is the price that applies to your order.

3. Payments

Payments are collected online through a third-party payment gateway. We do not store your card, UPI or bank credentials — these are handled entirely by the gateway on its PCI-DSS compliant systems. An order is confirmed only after payment is authorised.

4. Fulfilment & proof

Fodder is delivered to the goshala you selected. A geo-tagged photo proof of each delivery is shared with you through the app and/or WhatsApp. If delivery on a given day is not possible due to weather, goshala availability or other unavoidable reasons, that day's delivery is completed on the next available day.

5. Partner (referral) programme

Registered partners earn a commission on sales made through their referral, credited only on completed (settled) sales and reversed if the sale is refunded. There is no fee to join and no requirement to purchase stock; no one is paid merely for enrolling other partners. Commission is not an investment and no earnings are guaranteed.

6. Your responsibilities

You agree to provide accurate information, to use Gaumitra only for lawful purposes, and not to misuse, disrupt or attempt unauthorised access to the service.

7. Intellectual property

All content, trademarks, logos and software on Gaumitra belong to IMPACTGRID TECHNOLOGIES PRIVATE LIMITED or its licensors and may not be copied or used without permission.

8. Limitation of liability

Gaumitra provides the service of buying and delivering fodder. The internal management, care and welfare of animals at a goshala remain the responsibility of that goshala. To the extent permitted by law, our total liability for any claim is limited to the amount you paid for the order in question.

9. Governing law & jurisdiction

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Thane, Maharashtra.

10. Changes

We may update these terms from time to time. The latest version is always available on this page.

Contact

IMPACTGRID TECHNOLOGIES PRIVATE LIMITED
402, Giri Heaven CHS, Next to GiriRaj Tower, Hariniwas Circle, Lal Bahadur Shastri Marg, Naupada, Thane, Maharashtra 400602
Phone: +91 90041 06725 · Email: support@gaumitra.app
GSTIN: 27AAICI3670B1ZQ · CIN: U88900MH2025PTC454485